Commentary

The Art of Negotiation: Strategy for Success


 

References

Maintaining discipline

The ability to sustain a high level of emotional intelligence, be an active listener, and maintain discipline in your response can be critical to a negotiation. This tends to be more problematic when you are negotiating in a team because you are not in control of all that is being communicated by your team members. When you are the sole negotiator, as is the case in many of these faculty contracts, one has the ability to minimize the risk of serious gaffe at the table.

Additionally, developing and understanding your goals prior to the negotiation and where they rank from a priority and preference standpoint can reduce errors. This discipline also allows you to develop a strategic approach to the negotiation process that will ensure a systematic and thoughtful process in reaching the desired outcome. Every so often you run into a situation in which you are not prepared to answer a question or may need more time to think about it. One might respond by saying “That is an interesting option; let me take some time to think about it.” It is important not to commit yourself in the midst of a negotiation if you are not 100% sure the option is right for you. Having to come back and retract something you agree to can break down trust between the parties, which is detrimental to the relationship.

Parting thoughts

Negotiating your first contract can be nerve-wracking. The importance of taking the emotion out of the business aspect should not be overlooked. As well-trained, competent surgeons, you deserve to reach an agreement that you not only deem fair, but one that also will set you up for future success. Making sure that you are prepared, and having a systematic strategy is critical in this process. Gut instinct is not a strategy.

Dr. Sakran is an assistant profesor of surgery and Director of Global Health & Disaster Preparedness for the department of surgery at the Medical University of South Carolina. He is currently chair of the ACS Resident and Associate Society and recently finished a year at the Harvard Kennedy School of Government studying public policy, economics, and leadership development. He has no relevant disclosures.

Pages

Recommended Reading

Embracing ICD-10: Physician documentation in a new era
MDedge Surgery
GAO: Physicians, hospitals struggle to achieve EHR interoperability
MDedge Surgery
California governor signs physician-assisted suicide bill into law
MDedge Surgery
Multistate compact could ease telemedicine licensing woes
MDedge Surgery
Survey: 45% order tests to avoid lawsuits
MDedge Surgery
AUDIO: Meaningful use interoperability ‘won’t work without the Internet’
MDedge Surgery
CMS delays Stage 3 meaningful use until 2018, simplifies program
MDedge Surgery
Small study: Physicians sued for failing to supervise soft-tissue filler procedures
MDedge Surgery
From the Washington Office: Avoid Medicare Penalties
MDedge Surgery
The Surgical M&M Conference: Balancing a Blame-Free Environment with Individual Responsibility
MDedge Surgery