Telepsychiatry: Ready to consider a different kind of practice?

Too few psychiatrists. A growing number of patients. A new federal law, technological advances, and a genera­tional shift in the way people communicate. Add them together and you have the perfect environment for telepsy­chiatry—the remote practice of psychiatry by means of tele­medicine—to take root (Box 1). Although telepsychiatry has, in various forms, been around since the 1950s,¹ only recently has it expanded into almost all areas of psychiatric practice.

Here are some observations from my daily work on why I see this method of delivering mental health care is poised to expand in 2015 and beyond. Does telepsychiatry make sense for you?

Lack of supply is a big driver
There are simply not enough psychiatrists where they are needed, which is the primary driver of the expansion of telepsychiatry. With 77% of counties in the United States reporting a shortage of psychiatrists² and the “graying” of the psychiatric workforce,³ a more efficient way to make use of a psychiatrist’s time is needed. Telepsychiatry elimi­nates travel time and allows psychiatrists to visit distant sites virtually.

The shortage of psychiatric practitioners that we see today is only going to become worse. The Patient Protection and Affordable Care Act of 2010 includes mental health care and substance abuse treatment among its 10 essential benefits; just as important, new rules arising from the Mental Health Parity and Addiction Equity Act of 2008 limit restrictions on access to mental health care when insurance provides such cover­age.⁴ These legislative initiatives likely will lead to increased demand for psychiatrists in all care settings—from outpatient consults to acute inpatient admissions.

Why so attractive an option?
The shortage of psychiatrists creates limita­tions on access to care. Fortunately, telemed­icine has entered a new age, ushered in by widely available teleconferencing technol­ogy. Specialists from dermatology to surgery currently are using telemedicine; psychia­try is a good fit for telemedicine because of (1) the limited amount of “touch” required to make a psychiatric assessment, (2) signifi­cant improvements in video quality in recent years, and (3) a decrease in the stigma associ­ated with visiting a psychiatrist.

A generation raised on the Internet is entering the health care marketplace. These consumers and clinicians are accustomed to using video for many daily activities, and they seek health information from the Web. Visiting a psychiatrist through teleconferenc­ing isn’t strange or alienating to this genera­tion; their comfort with technology allows them to have intimate exchanges on video.

Subspecialty particulars
The earliest adopters, not surprisingly, are in areas where the strain of shortage has been felt most, with pediatric, geriatric, and correctional psychiatrists leading the way. In these fields, a substantial literature supports the use of telepsychiatry from a number of practice perspectives.

Pediatric psychiatry. The literature shows that children, families, and clinicians are, on the whole, satisfied with telepsychia­try.⁵ Children and adolescents who have been shown to benefit from telepsychia­try include those with depression,⁶ post­traumatic stress disorder, and eating disorders.⁷ Based on a case series, some authors have asserted that telepsychiatry might be preferable to in-person treatment (Box 2).⁸

Geriatric psychiatry. Research shows that geriatric patients, who are most likely to feel threatened by new technology, accept tele­psychiatry visits.⁹ For psychiatrists treating geriatric patients, telepsychiatry can sig­nificantly lower costs by cutting commut­ing¹⁰ and make more accessible for patients whose age makes them unable to drive.

Correctional psychiatry. Clinicians work­ing in correctional psychiatry have been at the forefront of experimentation with tele­psychiatry. The technology is a natural fit for this setting:
• Prisons often are located in remote locations.
• Psychiatrists can be reluctant to pro­vide on-site services because of safety concerns.

With correctional telepsychiatry, not only are patient outcomes comparable with in-person psychiatry, but the cost of delivering care can be significantly lower.¹¹ With the U.S. Department of Justice reporting that 50% of inmates have a diagnosable mental disorder, including substance abuse,¹² the need for access to a psychiatrist in the cor­rectional system is acute.

Telepsychiatry can confidently be pro­vided in a number of settings:
• emergency rooms
• nursing homes
• offices of primary care physicians
• in-home care.

Clinical services in these settings have been offered, studied, and reviewed.¹³

Can confidentiality and security be assured?
As with any new medical tool, the risk and benefits must be weighed care­ fully. The most obvious risk is to privacy. Telepsychiatry visits, like all patient encounters, must be secure and confiden­tial. Given the growing suspicion among the public and professionals who use com­puters that all data are at risk, clinicians must take appropriate cautions and, at the same time, warn patients of the risks. Readily available videoconferencing soft­ware, such as Skype, does not provide the level of security that patients expect from health care providers.¹⁴