While the VA has achieved a reasonably functional system at modest costs, our own country has numerous tales of regional efforts that proved to be unworkable or economically unsustainable. Many medical centers are scrapping earlier systems that cannot integrate with different software silos within their own facility. Aside from the expense of purchasing new software and its maintenance, there are the countless hours of personnel training and clinical inefficiency as learning curves are mastered.
While I am certainly not a troglodyte about technology, policy makers need to possess a realistic assessment of the time, costs, and ultimate functionality of current and evolving IT systems. Clinical professionals are too busy caring for patients to be dragged into blind alleys of overly optimistic systems implementation.