“While many veterans initially clamored for ‘more Choice’ as a solution to scheduling problems within the VA healthcare system, once this program was implemented, most have not found it to be a solution,” noted Jeff Steele, assistant director national legislative division of The American Legion. “Instead, they have found it to create as many problems as it solves.…What we have found over the past decade, directly interacting with veterans, is that many of the problems veterans encountered with scheduling appointments in VA are mirrored in the civilian community outside VA.