Overall, patients were very satisfied with the dermatologic care provided by their family physician. On a 5-point satisfaction scale, 55% of patients reported 1, the highest satisfaction level and 34% reported 2, the next highest level at day 7. At days 28 and 84, 93% of the patients reported the 2 highest levels of satisfaction. These data exclude patients lost to follow-up. Including all participants in the denominator, the rates of either the 2 highest levels of satisfaction at day 7 was 78%, at day 28 was 76%, and at day 84 was 70%.
The overall agreements in diagnosis and treatment, respectively, between the family physicians and the dermatologists were 72% and 80%. We examined only the aspects where both of the dermatologists agreed. Interestingly, for the more common diagnoses, the agreement rates were above 80%; however, for less common diagnoses, the rates were 62%. This trend was not observed in the treatment agreements, primarily due to dermatologists recommending steroids much more often than family physicians prescribed steroids. See Table 4 and Table 5.
TABLE 1
Characteristics of study sample
CHARACTERISTIC | N (%)* |
---|---|
Age of participants (years) | |
0–17 | 42 (17) |
18–35 | 80 (33) |
36–64 | 107 (44) |
≥65 | 15 (6) |
Gender | |
Male | 112 (46) |
Female | 131 (54) |
Race/ethnicity | |
Hispanic† | 27 (11) |
Non-Hispanic | |
White | 186 (77) |
African american | 13 (5) |
Asian | 13 (5) |
American Indian/Inuit | 2 (1) |
Highest education level (older than 18 years) | |
High school or less | 26 (13) |
Some college/college grad | 111 (56) |
Graduate school | 63 (31) |
Employment status (older than 18 years) | |
Employed | 163 (82) |
Unemployed | 35 (18) |
Insurance status | |
Insured | 228 (94) |
Uninsured | 15 (6) |
Skin lesion primary reason for visit | |
Yes | 189 (73) |
No | 70 (27) |
* Totals may no always equal 244 due to missing data. | |
† Hispanics may be of any race. |
TABLE 2
Skin lesions seen in study sites
DURATION OF LESION PRIOR TO VISIT (N=258) | N (%) |
30 days or less | 161 (62%) |
31–60 days | 15 (6%) |
61–90 days | 9 (4%) |
91 days or longer | 73 (28%) |
TEN MOST COMMONLY DIAGNOSED SKIN LESIONS (N=257) | N (%) |
Eczema | 73 (28%) |
Dermatophyte infection | 28 (11%) |
Benign nevus | 26 (10%) |
Bacterial infection | 14 (6%) |
Seborreic keratosis | 11 (4%) |
Bites | 11 (4%) |
Herpes | 10 (4%) |
Warts | 10 (4%) |
Viral exanthem | 8 (3%) |
Actinic keratosis | 7 (3%) |
FREQUENCY OF REPORTED TREATMENT ELEMENTS | N (%) |
Prescription | 158 (59%) |
Recommended over-the-counter medication | 63 (24%) |
Reassurance with no other treatment | 43 (16%) |
Recommended prevention | 29 (11%) |
Removed lesion | 28 (11%) |
No treatment but arranged follow-up | 15 (6%) |
Degree of certainty with diagnosis* | Mean: 8.4 (SD: 1.7) |
Referred to another provider (n=263) | 23 (9%) |
Unless otherwise noted, the sample size is 267 lesions. | |
* 1=Not at all certain, 10=Very certain. |
TABLE 3
Patients reported high satisfaction
NUMBER OF PATIENTS REPORTING OUTCOME (%) FOR PATIENTS WITH LESIONS EXPECTED TO IMPROVE BY FAMILY PHYSICIAN (RESOLUTION SCORE ≥ 7)* | |
---|---|
Day 7 (n=234) | (n=181) |
Much better or better | 152 (84%) |
The same | 24 (13%) |
Much worse or worse | 5 (3%) |
Day 28 (n=220) | (n=169) |
Much better or better | 150 (89%) |
The same | 15 (9%) |
Much worse or worse | 1 (2%) |
Day 84 (n=203) | (n=157) |
Much better or better | 147 (94%) |
The same | 6 (4%) |
Much worse or worse | 1 (2%) |
* Totals not identical with Table 2 due to loss to follow-up. |
Acknowledgments
The views expressed are those of the authors. No official endorsement by the Agency for Healthcare Research and Quality is intended or should be inferred. We would like to thank the following medical students who played an integral role in recruitment, Aaron Baker, Richard Sisson and Giovina Lara Bomba. We would like to thank Haewon Park for editorial assistance. We would like to that the following practices for participation, Potomac Physician Associates of Kensington, La Clinica del Pueblo, Community of Hope, Fort Lincoln, Fairfax Family Practice of Vienna, Fair Oaks, and Prince William.
CORRESPONDENCE
Dan Merenstein, MD, 215 Kober Cogan Hall, 3750 Reservoir Road, NW, Washington, DC 20007. E-mail: djm23@georgetown.edu